PM - Conversational AI (Chatbot & IVR) System-Banking
- TAWANTECH
- الرياض السعودية
- Full-time
وصف الوظيفة
Key Responsibilities:
- Project Planning & Execution:
- Develop and execute comprehensive project plans, including scope definition, resource allocation, timeline creation, risk management, and budget tracking.
- Lead cross-functional teams (developers, designers, testers, business analysts) throughout the entire project lifecycle.
- Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Requirements Gathering & Analysis:
- Collaborate with business stakeholders to gather, analyze, and document detailed business requirements.
- Translate business needs into clear and actionable user stories and acceptance criteria.
- Solution Design & Architecture:
- Work closely with architects and developers to design and implement robust and scalable Conversational AI solutions.
- Ensure the technical feasibility and alignment of solutions with business objectives.
- Stakeholder Management:
- Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external vendors.
- Effectively communicate project status, risks, and issues to stakeholders at all levels.
- Proactively manage stakeholder expectations and address concerns.
- Quality Assurance & Testing:
- Oversee quality assurance activities, including unit testing, integration testing, and user acceptance testing.
- Ensure that all deliverables meet the highest quality standards and adhere to industry best practices.
- Continuous Improvement:
- Continuously evaluate and improve project management processes and methodologies.
- Stay abreast of the latest advancements in Conversational AI technologies and industry best practices.
متطلبات الوظيفة
Qualifications:
- 7+ years of proven experience in project management, with a strong focus on delivering successful technology projects.
- 3+ years of experience in managing the development and implementation of Conversational AI solutions (chatbots, IVR, voice assistants).
- Strong understanding of Agile methodologies (e.g., Scrum, Kanban) and their application in a project management context.
- Proven ability to lead and motivate cross-functional teams.
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving skills.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
- PMP or other relevant project management certifications (preferred).