PM - Conversational AI (Chatbot & IVR) System-Banking

وصف الوظيفة

Key Responsibilities:

  • Project Planning & Execution:
    • Develop and execute comprehensive project plans, including scope definition, resource allocation, timeline creation, risk management, and budget tracking.
    • Lead cross-functional teams (developers, designers, testers, business analysts) throughout the entire project lifecycle.
    • Ensure projects are delivered on time, within budget, and to the highest quality standards.
  • Requirements Gathering & Analysis:
    • Collaborate with business stakeholders to gather, analyze, and document detailed business requirements.
    • Translate business needs into clear and actionable user stories and acceptance criteria.
  • Solution Design & Architecture:
    • Work closely with architects and developers to design and implement robust and scalable Conversational AI solutions.
    • Ensure the technical feasibility and alignment of solutions with business objectives.
  • Stakeholder Management:
    • Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external vendors.
    • Effectively communicate project status, risks, and issues to stakeholders at all levels.
    • Proactively manage stakeholder expectations and address concerns.
  • Quality Assurance & Testing:
    • Oversee quality assurance activities, including unit testing, integration testing, and user acceptance testing.
    • Ensure that all deliverables meet the highest quality standards and adhere to industry best practices.
  • Continuous Improvement:
    • Continuously evaluate and improve project management processes and methodologies.
    • Stay abreast of the latest advancements in Conversational AI technologies and industry best practices.

متطلبات الوظيفة

Qualifications:

  • 7+ years of proven experience in project management, with a strong focus on delivering successful technology projects.
  • 3+ years of experience in managing the development and implementation of Conversational AI solutions (chatbots, IVR, voice assistants).
  • Strong understanding of Agile methodologies (e.g., Scrum, Kanban) and their application in a project management context.
  • Proven ability to lead and motivate cross-functional teams.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong analytical and problem-solving skills.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
  • PMP or other relevant project management certifications (preferred).

وظائف مشابهة