وصف الوظيفة
Alkaffary Group is seeking a strategic and results-oriented Key Account Supervisor to oversee and manage our key client relationships. In this integral role, you will be responsible for developing strong relationships with our largest customers, ensuring their needs are met while maximizing sales growth and satisfaction. The Key Account Supervisor will work closely with internal teams to coordinate efforts and deliver tailored solutions that align with our clients' objectives. If you have a proven track record in account management, strong leadership skills, and a passion for delivering exceptional service, we invite you to be a part of our dynamic team!
Responsibilities
- Manage and nurture relationships with key accounts, acting as the primary point of contact.
- Develop and implement account strategies to drive growth and maximize revenue opportunities.
- Collaborate with sales, marketing, and logistics teams to ensure effective account management.
- Monitor account performance and analyze sales data to identify trends and opportunities for improvement.
- Prepare and deliver presentations and reports to clients, showcasing performance metrics and recommendations.
- Resolve any issues that arise with accounts promptly and effectively, ensuring customer satisfaction.
- Stay informed about industry trends and competitors to provide added value to customers.
متطلبات الوظيفة
- A Bachelor's degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in key account management or a similar role.
- Strong understanding of sales principles and client relationship management.
- Excellent communication, negotiation, and presentation skills.
- Proven ability to analyze data and develop actionable strategies.
- Strong organizational and project management abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to travel as needed to meet with clients and attend industry events.
- Experience in the furniture and furnishings industry would be preferred.