Customer Service Representative , Noatum Logistics

وصف الوظيفة


Job Description

Core Responsibilities:

  • Preparation and execution of logistic administrative tasks to meet deadlines, including processing inbound/outbound jobs and managing truck documentation.
  • Prepare and send complete and accurate daily activity reports (GRN / Dispatch / Transportation) to ensure timely communication of operational activities.
  • Ensure that high-quality service is consistently provided to clients, adhering to defined standards, while safeguarding the company's interests.
  • Collaborate with internal departments to provide updates on container planning, ASN issues, order issues, and IT-related matters, ensuring professionalism and prompt resolution.
  • Act as the key administrative contact for clients, providing continuity of business support. Regularly send performance reports to clients in a timely manner.
  • Maintain proper record management protocols, ensuring files are appropriately stored. Transfer records to the electronic filing system to ensure seamless access and tracking.

Responsibilities

Core Responsibilities:

  • Preparation and execution of logistic administrative tasks to meet deadlines, including processing inbound/outbound jobs and managing truck documentation.
  • Prepare and send complete and accurate daily activity reports (GRN / Dispatch / Transportation) to ensure timely communication of operational activities.
  • Ensure that high-quality service is consistently provided to clients, adhering to defined standards, while safeguarding the company's interests.
  • Collaborate with internal departments to provide updates on container planning, ASN issues, order issues, and IT-related matters, ensuring professionalism and prompt resolution.
  • Act as the key administrative contact for clients, providing continuity of business support. Regularly send performance reports to clients in a timely manner.
  • Maintain proper record management protocols, ensuring files are appropriately stored. Transfer records to the electronic filing system to ensure seamless access and tracking.

Qualifications

High School