Front Office Executive - UAEN

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Front Office Executive - UAEN

Dubai, United Arab Emirates

Job Description

• Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.
• Provide hospital information and answer patient queries.
• Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
• Ensure patients have an overall good patient experience
• Liaison between departments when required
• Manage the reception and waiting areas.
• Handles telephone enquiries and directs queries accordingly
  
  

Responsibilities

• Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.
• Provide hospital information and answer patient queries.
• Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
• Ensure patients have an overall good patient experience
• Liaison between departments when required
• Manage the reception and waiting areas.
• Handles telephone enquiries and directs queries accordingly
  
  

Qualifications

• Preferably a college graduate in any discipline
  
  

Job Info

• Job Identification 6752
• Job Category Administration
• Posting Date 02/20/2025, 08:40 AM
• Apply Before 03/26/2025, 08:40 AM
• Job Schedule Full time
• Locations Al Khail Mall, 2nd Floor, Shop 9, D67, Al Quoz, Dubai, Dubai, AE
  
  

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