Engage in outbound calls to prospective customers or clients to promote and sell products or services.
Follow up on leads generated internally or sourced through various channels.
Maintain and regularly update customer records and interactions utilizing the company's CRM system.
Aim to meet or surpass designated sales targets and Key Performance Indicators (KPIs).
Address customer objections and provide effective solutions or alternatives.
Deliver exceptional customer service and support during the sales process.
Stay informed about product knowledge and industry trends.
Communicate sales activities, outcomes, and market insights to the sales manager or team leader.

Commission

Skills and Experience:

Sales Experience: Previous experience in sales (b2b/corporate is prefeed).
Communication Skills: Excellent verbal communication skills are crucial.
Persuasion and Negotiation: Ability to persuade and negotiate effectively to close sales.
Customer Service Skills: Strong customer service skills to address customer inquiries, concerns, and objections.
Organizational Skills: Ability to manage multiple leads, track progress, and maintain accurate records.
Computer Literacy: Familiarity with CRM software, Microsoft Office, and other relevant tools.
Resilience: Ability to handle rejection and stay motivated to meet sales targets.
Attention to Detail: Accurate recording of information and follow-up actions.
Educational Requirements: a bachelor’s degree, especially in business, marketing, or related fields.

Personal Attributes:

Self-Motivation: Ability to work independently and stay driven to meet goals.
Adaptability: Flexibility to adapt to different sales scenarios and customer needs.

ملخص الوظيفة

Telesales Representative