Banking Call Center Agents _ Morning shifts

Join Our Team as a Banking Call Center Agent! voice, email, and chat

🌟 Are you passionate about customer service and looking to be part of a prestigious organization? We are currently hiring enthusiastic and fluent English-speaking individuals for the role of Banking Call Center Agent at a well-known bank. If you want to work in a dynamic environment with growth opportunities, this is the perfect role for you!

🌟 Morning Shifts! 🌟

📍 Prime Work Location: Heart of Maadi, Cairo

⏰ Shift Timing: Rotational Morning Shifts (8:00 AM to 6:00 PM)

Why Join Us? 🎯

📞 Multichannel Support: Handle voice, email, and chat support to provide top-tier service.

🏦 Represent a Leading Bank: Become the face of excellence by helping resolve customer queries.

📈 Career Growth: Unlock opportunities for advancement in a professional, supportive environment.

🌱 Work-Life Balance: Enjoy fixed working hours and weekends off, leaving you more time for yourself.

What We Offer: 💼

💰 Attractive Salary Package:

• Gross Base Salary: 14,000 EGP
• KPI Bonus: 2,000 EGP
• Attendance Bonus: 2,000 EGP
• Total Gross Salary: 18,000 EGP/month

⏳ Fixed Schedule: Enjoy a 9-hour shift, with a 90-minute break, between 8:00 AM and 6:00 PM.

🛌 Weekend Off: Relax every Saturday and Sunday.

📚 Comprehensive Paid Training: We set you up for success from day one.

🌍 Prime Location: Work in the heart of Maadi, Cairo.

🤝 Inclusive Team Culture: Join a supportive and diverse environment.

Who We’re Looking For: 👀

🎓 Egyptian graduates with a passion for customer service.

🗣️ Fluent in English (both spoken and written).

🧠 Excellent communication skills and a problem-solving mindset.

⚡ Customer-focused individuals who thrive in a fast-paced environment.

🙌 Previous customer service experience.

Your Responsibilities: 📋

📞 Interact with customers professionally via voice, email, and chat channels.

🛠️ Address inquiries, resolve issues, and provide tailored solutions.

😊 Maintain a positive, professional attitude while meeting performance goals.

Ready to Take the Next Step? 🚀