Chats and Emails- Morning shifts

Join Our Team as a Banking Call Center Agent! Voice, Email, and Chat

Prime Work Location: Heart of Maadi, Cairo

Morning Shifts and Night Shifts

Shift Timing: Fixed Hours

• From 08:00 AM to 05:00 PM (Limited seats are available)
• From 09:00 AM to 06:00 PM (A lot of seats are available)
• From 10:00 PM to 07:00 AM (A lot of seats are available)
• Weekend Off: Saturdays and Sundays

Are you passionate about customer service and looking to be part of a prestigious organization? We are currently hiring enthusiastic and fluent English-speaking individuals for the role of Banking Call Center Agent at a well-known bank.

If you want to work in a dynamic environment with growth opportunities, this is the perfect role for you!

Why Join Us?

• Multichannel Support: Handle voice, email, and chat support to provide top-tier service
• Represent a Leading Bank: Become the face of excellence by helping resolve customer queries
• Career Growth: Unlock opportunities for advancement in a professional, supportive environment
• Work-Life Balance: Enjoy fixed working hours and weekends off, leaving you more time for yourself

What We Offer:

• Attractive Salary Package:
• Gross Base Salary: 14,000 EGP
• KPI Bonus: 2,000 EGP
• Attendance Bonus: 2,000 EGP
• Total Gross Salary: 18,000 EGP/month
• Social and medical insurance
• Fixed Schedule: Enjoy a 9-hour shift, with a 90-minute break
• Comprehensive Paid Training: We set you up for success from day one
• Inclusive Team Culture: Join a supportive and diverse environment

Job requirements

Who We’re Looking For:

• A passion for customer service
• Fluent in English (both spoken and written)
• Excellent communication skills and a problem-solving mindset
• Customer-focused individuals who thrive in a fast-paced environment
• Previous customer service experience is a plus

Your Responsibilities:

• Interact with customers professionally via voice, email, and chat channels
• Address inquiries, resolve issues, and provide tailored solutions
• Maintain a positive, professional attitude while meeting performance goals

Ready to Take the Next Step?

If you’re eager to work with a leading banking team and excel in customer service, we want to hear from you! Apply now to take your career to new heights.