Guest Services Host

We are seeking a dynamic and customer-focused Guest Services Host to join our team in the staffing and recruiting industry. As a Guest Services Host, you will play a pivotal role in ensuring that every guest interacting with our organization has an exceptional experience. You will be our guests' first point of contact, providing them with a warm welcome and assisting them with their inquiries throughout their visit. The ideal candidate will possess outstanding communication and interpersonal skills, with a passion for delivering top-notch service. In this position, you will represent our company's values and contribute to a welcoming atmosphere that reinforces our brand's commitment to excellent service. Your responsibilities will involve managing front desk operations, handling guest inquiries, and coordinating with various departments to ensure a seamless experience for all attendees. If you thrive in a fast-paced environment and have the ability to juggle multiple tasks while maintaining a positive demeanor, we encourage you to apply. This is an exciting opportunity to join THA Staffing, where your contributions will be valued, and your professional growth will be supported.

Responsibilities

• Greet guests upon arrival and provide assistance with inquiries and requests.
• Manage front desk operations, ensuring a smooth check-in and check-out process for guests.
• Maintain a clean and welcoming reception area by organizing and tidying up.
• Assist in coordinating guest services and ensuring their needs are met promptly.
• Resolve any complaints or issues that arise during the guest's visit in a professional manner.
• Collaborate with team members to ensure a cohesive and efficient service experience.
• Provide information about local events, amenities, and services to enhance guests' visits.