وصف الوظيفة
Expected Activities:
o Assisting with incident and problem management activities.
o Participating in Root Cause Analysis reviews as applicable.
o Monitoring backup activity for the in-scope environment.
o Performing routine backup policy changes.
o Participating in the planning, approval, and implementation of approved change management requests.
o Participating in backup capacity measurement and planning.
o Assisting with detailed technical planning for future initiatives.
o Updating client operational procedures and documents.
o Ensuring all backups are properly run and completed on time. Restores will be processed within mutually agreed to timeframes.
o Documenting operational best practice processes and procedures related to the backup environment.
Skills and Working Conditions:
o Excellent communication and interpersonal skills.
o Ability to analyze data and generate actionable insights.
o Strong problem-solving and decision-making abilities.
o Willing to work after working hours and in weekends
Key Competencies:
- very good knowledge with Dell Data Protection portfolio, Cyber Recovery and CyberSense
- PowerProtect Data Manger – PPDM
- PowerProtect Data Domain
- PowerProtect Cyber Recovery
- CyberSense
- CRS
- AVAMAR
- DPC
- DPA
- Education: Bachelor’s degree in Information Technology, or a related field.
- Experience: 5-6 years of experience Dell Data Protection Engineer role. Experience in government is preferred.