CT Head of Telecom Egypt

Job Description

LToLead and manage the Customer Team for Egypt to deliver Nokia products and services to customers, manage customer satisfaction as well as achievement of Nokia’s key performance indicators.

• As a senior sales professional, the CT Head is responsible for the end to end management of the CT, including Sales, operations, stakeholder relationship management, internal processes.
  
  

How You Will Contribute And What You Will Learn

• Manage Nokia MN projects with Telecom Egypt, Etissalate Misr and Soudan.
• Develop MN Telecom Egypt, Etissalate Misr and Soudan.
• Further develop strong relationships with Telecom Egypt, Etissalate Misr and Soudan, including CXO level, to enable successful positioning and sales of Nokia products and services.
• Be responsible for the business strategy as well as the coordination of Nokia contracts with Telecom Egypt, Etissalate Misr and Soudan.
• Develop and articulate the overall sales strategy and lead account planning focused on key market segments.
• To maintain effective internal communications and networks with appropriate stakeholders and to galvanize support, maximize Nokia’s effectiveness and meet customer expectations.
• Accountable for business execution, operations, post sales and managing the account including all internal processes (e.g. strategy, demand planning, project execution, sales and resource management.
• Provide team leadership, in particular the account managers in the CT, ensuring that they have appropriate skills, training and knowledge to position and to position the value of Nokia’s products/services/solutions to the customers, ensuring that the CT works efficiently.
• Proactively provides opex, inventory and credit control.
• Ensures compliance with Nokia risk management, SOX/policies, procedures and reporting for the account.
  
  

Key Skills And Experience

KEY COMPETENCIES

• Strong Leadership skills to be able to lead the Customer Team and all support functions.
• Solid experience in handling accounts/customers of comparable size and complexity.
• Deep understanding of Nokia's product & solution and overall telecommunications market, trends and related regulations.
• Strong negotiation, communication and good interpersonal skills.
• Ability to have a good understanding of the customer’s business/competitive situation/strategy and an understanding of the drivers of customer profitability to drive Nokia business targets for the CT
• Ability to build strong relationships with influential stakeholders in the market
• Develop/execute strategies addressing all stakeholders
• Ability to provide leadership and guidance during critical deal making process and collaboration with BGs
• Financial and risk management skills to support forecasting and the qualification of opportunities
• Experience with contract management, financial terms and conditions
• Good understanding of project management
  
  

Your Skills And Experience

• At least 10+ years relevant experience
• Telecoms or IT background is a must
• Proven track record in business development
• Relevant university degree in telecommunications, technical, business or similar qualification.
• Strong leadership profile with presence and credibility in the market
• Systematic thinker and a winning mindset
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.