RCM Officer

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RCM Officer

Sharjah, United Arab Emirates

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Job Description

• Coordinates with clinicians and/or other clinical staff of different specialities for gathering relevant information/documentation for onward submission.
• Liaises with Insurance Companies/TPAs for submitting, resubmitting and replying queries raised by Insurance Companies/TPAs efficiently.
• Shows knowledge of medical terminologies and good command on pronouncing medical words.
• Demonstrates strong attention to details and ability to multitask within the fast- paced, high-pressure work environment.
• Able to manage filing and tracking approval/denials/queries and inform concerned clinicians and patients about the requested service(s) status.
• Prepares cost estimation accurately as per the current agreed terms.
• Responsible for maintaining an active database of the instructions/communication about Insurance Companies/TPAs from RCM Office.
• Practices professional telephone etiquette and customer service while making claim inquires and quickly resolving any patient complaints and concerns.
• Provides aid to Front Desk Staff regarding Insurance Protocols and Coverage.
• Maintains strict confidentiality related to medical records and other data.
  
  

Responsibilities

• Coordinates with clinicians and/or other clinical staff of different specialities for gathering relevant information/documentation for onward submission.
• Liaises with Insurance Companies/TPAs for submitting, resubmitting and replying queries raised by Insurance Companies/TPAs efficiently.
• Shows knowledge of medical terminologies and good command on pronouncing medical words.
• Demonstrates strong attention to details and ability to multitask within the fast- paced, high-pressure work environment.
• Able to manage filing and tracking approval/denials/queries and inform concerned clinicians and patients about the requested service(s) status.
• Prepares cost estimation accurately as per the current agreed terms.
• Responsible for maintaining an active database of the instructions/communication about Insurance Companies/TPAs from RCM Office.
• Practices professional telephone etiquette and customer service while making claim inquires and quickly resolving any patient complaints and concerns.
• Provides aid to Front Desk Staff regarding Insurance Protocols and Coverage.
• Maintains strict confidentiality related to medical records and other data.
  
  

Qualifications

Bachelor’s degree from an accredited college / university. Coding and claims processing skills will be preferred.

Certification from AAPC / AHIMA is a must.

Job Info

• Job Identification 6354
• Job Category Administration
• Posting Date 03/04/2025, 08:42 AM
• Apply Before 03/05/2025, 08:42 AM
• Job Schedule Full time
• Locations NMC Specialty Hospital, Dubai, AE
  
  

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