Team Leader - Retail Operations

Key Job Responsibilities

Position: Team Leader - Retail Operations
Location: Six Flags & AquArabia, Qiddiya City

The role focuses primarily on daily retail operations, including responsibilities for games, photos, and rental operations. The position involves managing revenue, P&L performance, merchandise and inventory planning, supervisor development, training, and staffing.

Collective Duties:

• Comply with Six Flags Qiddiya’s code of conduct and ethics.
• Promote Six Flags Qiddiya’s vision, mission, values, and desired behaviors.
• Commit to the company’s rules and regulations.
• Perform tasks as directed to achieve organizational goals.
• Share knowledge with the team and encourage their development.

Job-Specific Duties:

• Supervise crew members, ensuring adherence to Guest First standards and correct operating procedures.
• Lead, motivate, and manage the store team to achieve targets.
• Build team spirit and motivate team members to excel.
• Plan staffing and scheduling needs to enhance productivity.
• Analyze sales trends to drive store revenue and per-capita growth.
• Interpret and manage store P&L and control operating expenses.
• Assist with budget preparation, merchandise planning, and forecasting.
• Execute retail functions such as inventory control, signage, layout planning, and visual merchandising.
• Enforce loss prevention measures and collaborate with Finance and Loss Prevention teams.
• Ensure compliance with all park and department policies.
• Initiate consistent disciplinary action when necessary.
• Maintain safety standards and goals.
• Perform various physical tasks, including lifting, transporting goods, and creating visual displays.

Other Responsibilities:

• Report to the Retail Operations Assistant Manager.
• Carry out tasks as per the Assistant Manager’s discretion.
• Support park operations as needed.