Operations Manager

We are seeking a dynamic and results-oriented Operations Manager to oversee and enhance our operational processes. The ideal candidate will have a strong background in operations management, with preference given to those experienced in the IT sector. You will play a critical role in ensuring seamless delivery, operational efficiency, and alignment with organizational goals.

Key Responsibilities

1. Operational Oversight:
• Manage and optimize day-to-day operations, ensuring high productivity and efficiency.
• Develop and enforce operational policies and procedures.
2. Team Management:
• Lead, mentor, and manage cross-functional teams to achieve performance targets.
• Foster a collaborative and performance-driven culture.
3. Project Management:
• Oversee project timelines, budgets, and deliverables, ensuring alignment with company objectives.
• Collaborate with stakeholders to identify and resolve operational bottlenecks.
4. Strategic Planning:
• Assist in setting and executing long-term operational strategies.
• Analyze and interpret data to inform decision-making and strategic planning.
5. Technology Integration:
• Leverage IT tools and platforms to streamline operations and improve efficiency.
• Collaborate with technical teams to implement and manage IT solutions effectively.
6. Compliance & Risk Management:
• Ensure compliance with industry regulations and organizational policies.
• Identify and mitigate operational risks.

Qualifications

Essential:

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 5+ years of experience in operations management, preferably in the IT sector.
• Strong leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in project management tools and methodologies.

Preferred:

• Experience with IT operations, infrastructure, or software development processes.