First Mile Hub Supervisor (Obour)

About us :-

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

Job Duties:-

• Responsible for the delivery of facilities services across a designated area in as agreed within the SLA
• Lead a multi-skilled team to provide Facilities Management services in accordance with the SLA
• Monitor reporting daily, ensuring that all client service requests are allocated to the appropriate supply partner and closed out accordingly
• Ensure all new starters (such as new vendors on site or any third party, contractors) receive all the necessary introductions promptly and accurately
• Provide timely and accurate management information
• Enhance the service delivery through best practice and the effective use of systems and equipment
• Ensure all necessary processes/procedures are in operation and adhered to
• Manage all service contracts including; cleaning, vending, security, catering, maintenance, fleet, office management etc
• Coordinate facilities and project management, from inception to completion for the client sites
• Establish effective day-to-day business relationships with the client and take a proactive approach to requirements
• Produce regular reports according to schedule agreed with the client using CBRE internal systems
• Hold regular progress reviews to ensure client satisfaction
• Liaise with landlord and property managers to ensure their service charge obligations are met
• Manage budgets and prepare regular forecasts according to agreed schedules targets
• Responsible for Health and Safety on site, monthly HSE inspections and regular audits
• Follow the HSE policy within the SLA and required by CBRE policy
• Follow required emergency prevention and operational controls
• Report all accidents, occupational illnesses and emergencies
• Responsible for ensuring that all equipment is maintained and operated in a safe manner
  
  
  

Job Requirements:-

• Minimum of 3 years in hub and warehousing operations, preferably in the shipping field
• Very good English Level
• Must have experience in leading and supervising teams
• High School Diploma; Bachelor's degree
• Decision Making and problem solving skills
• Analytical and reporting skills
• Ability to meet deadline and work under pressure
• Time Management and multi-tasking
• Good interpersonal skills and leadership skills
• Proactive, with can do attitude and good judgment
• Focused and professional attitude