وصف الوظيفة
- Organize and coordinate PAC meetings, including minute-taking, report drafting, document circulation, and responding to inquiries.
- Prepare quarterly reports for senior management.
- Extract and analyze data from Salesforce and Excel for decision-making.
- Ensure teams effectively utilize and update the Salesforce system.
- Maintain and update the deals pipeline.
- Generate Salesforce reports for business committees and internal stakeholders.
- Work with external parties to customize complex reports when required.
- Prepare and submit Monthly Key Risk Indicators (KRI) reports.
- Monitor risk events and maintain the risk register.
- Serve as the primary liaison with risk officers on behalf of CLRE.
- Manage the Fraud & Anti-Bribery Risk Assessment Reports (RCSA), ensuring timely follow-up and compliance reporting.
- Manage audit reports and provide necessary information to internal and external auditors.
- Act as the primary liaison between the Internal Audit Unit (INAU) and CLRE.
- Analyze audit findings and propose solutions for compliance improvements.
- Represent CLRE in customer online portal projects and ensure timely implementation.
- Support the organization of roadshows, workshops, conferences, and training sessions.
- Supervise additional business support functions as assigned by senior management.
- Provide backup secretariat support for BizCom, BURC, and departmental meetings.
- Prepare reports, manage documentation, and ensure smooth execution of meetings.
- Education:
- Bachelor’s degree in Business Administration, Banking, Finance, or a related field.
- Master’s degree in a relevant discipline is required.
- Experience:
- Minimum 5 years of relevant experience, preferably in financial services or an international organization.
- Experience in relationship management, trade finance, compliance, and business process oversight.
- Technical Skills & Knowledge:
- Strong analytical, sales, and planning skills.
- High proficiency in Excel, Word, PowerPoint, and data analysis.
- Experience with Salesforce or similar CRM systems.
- Strong financial analysis and research skills.
- Understanding of African market dynamics and trade finance instruments (Letters of Credit, Bills of Exchange, Guarantees).
- Experience in client onboarding and KYC assessments.
- Soft Skills:
- Cross-cultural communication and ability to operate in diverse environments.
- Excellent problem-solving and time management skills.
- Strong writing, comprehension, and presentation skills.
- High integrity, professionalism, and confidentiality in handling sensitive information.
- Ability to work independently and manage multiple responsibilities efficiently.
Interested candidates should submit their CVs to
[email protected] with the job title
“Assistant Manager, CLRE (Business Support)” clearly stated in the email subject line for proper consideration.