Filipino Coordinator with Medical Background (Doctor OnTime) Homecare

وصف الوظيفة

Ontime Group is looking for a dedicated Filipino Coordinator with a medical background to join our team at Doctor OnTime. In this role, you will act as a point of contact for patients and healthcare providers, coordinating appointments, and ensuring smooth communication within our healthcare services.

Responsibilities:

  • Coordinate patient appointments and follow-up schedules for medical consultations
  • Assist in managing patient records and ensure all information is accurate and up-to-date
  • Serve as a liaison between patients and medical staff to facilitate effective communication
  • Provide information about services, treatments, and procedures to patients
  • Help navigate insurance plans and billing inquiries
  • Support the administration in medical office tasks, including filing and documentation
  • Ensure that the clinic operates smoothly by managing logistics and appointment scheduling
  • Convey patient feedback and concerns to the medical team effectively

إمتيازات الوظيفة

Salary + Visa and Medical Insurance

متطلبات الوظيفة

  • Medical background is required ( healthcare-related fields)
  • Prior experience as a Coordinator in a healthcare or medical environment is preferred
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Proficient in using office software, including MS Office and medical record systems
  • Ability to work well under pressure and handle sensitive information with discretion
  • Empathetic and patient-centric approach, with strong customer service skills
  • Fluency in English; knowledge of Filipino languages is an advantage
  • Team player with a proactive attitude towards problem-solving