EDD / CDD Specialist

Are you ready to be part of a dynamic team that’s shaping the future of banking? Do you have a knack for detecting risks and ensuring smooth, compliant customer onboarding? If you're looking to make a real impact at a forward-thinking fintech, we want YOU!

Wio Bank is looking for a proactive CDD/EDD Specialist to help drive our customer onboarding process, assess risks, and ensure compliance with all regulatory requirements. This is your chance to work with a revolutionary financial platform transforming the MENA region’s banking landscape.

✨ What You’ll Be Doing:

🔹 Support in implementing onboarding policies, procedures, and processes to ensure full compliance with CBUAE regulations and industry standards.

🔹 Assist in reviewing high-risk customer onboarding cases to ensure compliance with local regulatory requirements.

🔹 Execute the exit strategy for flagged customers—close accounts, report to the UAE Central Bank, and update internal blacklists to mitigate risks like AML, KYC, and sanctions.

🔹 Conduct PEP assessments and periodic reviews of PEP cases.

🔹 Perform periodic and trigger reviews on select customers in line with regulatory requirements.

🔹 Prepare reports on onboarding activities and performance metrics, offering insights and actionable recommendations to senior management.

🔹 Collect, verify, and securely store customer data in compliance with data protection regulations.

🔹 Support risk assessments on new customers based on their profile and account activity, escalating potential risks or red flags to senior management.

🔹 Maintain accurate records of all onboarding activities and compliance checks.

🔹 Collaborate closely with departments like Fraud, Customer Care, Business, Operations, and Technology to ensure smooth and compliant onboarding.

🔹 Liaise with regulators and auditors when required and support internal audit on onboarding activities.

🔹 Regularly review onboarding processes to identify compliance gaps and recommend improvements.

🔹 Stay updated on regulatory changes and work with internal teams on technology and business solutions to maintain customer satisfaction.

🤩 What We’re Looking For:

✅ A Bachelor’s degree in Finance, Business Administration, or a related field (Master’s degree is a plus).

✅ Professional certification in compliance or sanctions (e.g., CAMS, CGSS) is a bonus.

✅ 1-3 years of experience in customer onboarding within a financial institution.

✅ Knowledge of CBUAE regulatory requirements related to customer onboarding, KYC, AML, Sanctions, and CTF.

✅ Experience in banking or financial services onboarding, preferably in the UAE.

✅ Strong analytical skills to assess risks and detect suspicious activities in customer banking relationships.

✅ Excellent teamwork and interpersonal skills, with the ability to collaborate and influence senior management and various departments.

✅ Creative thinker with the ability to develop innovative solutions and build strong business relationships quickly.

✅ Preferably bilingual, fluent in Arabic and English, with strong written and verbal communication skills.

✅ Strong attention to detail with the ability to manage and prioritize tasks effectively.

💼 What’s in it for You?

✨ Be part of a cutting-edge fintech company transforming the MENA banking landscape.

✨ Work in a diverse, high-performance team with colleagues from over 40 nationalities.

✨ Enjoy flexibility with hybrid working, 28 holidays + up to 14 national holidays.

✨ Access top-notch perks like private health & life insurance, and more!

🎯 Ready to Take the Leap?

If you’re passionate about customer onboarding, compliance, and driving innovation in the future of banking, we want YOU! Apply now and be part of the Wio revolution.