Participants will receive foundational knowledge and practical insights into the diverse roles within visitor attractions, preparing them for line staff positions across various operational functions. The curriculum covers the full spectrum of attraction operations, from understanding business models and guest service excellence to mastering the intricacies of area operations and safety management.
Through a blend of classroom instruction, case studies, and role-playing exercises, participants will develop the skills and confidence needed to thrive as entry-level operators in the fast-paced, customer-centric environment of visitor attractions.
Eligibility Criteria