وصف الوظيفة
SWATX is looking for a Managed Services Pre-Sales Engineer
The Managed Services Pre-Sales Engineer is responsible for providing technical expertise and pre-sales support for managed services solutions. This role involves collaborating with sales teams, engaging with clients, and delivering tailored solutions to meet business needs.
Key Responsibilities:
- Work closely with sales teams to understand client requirements and propose suitable managed services solutions.
- Conduct technical presentations and product demonstrations to prospective customers.
- Develop and deliver proof-of-concept (POC) solutions to showcase service capabilities.
- Assist in preparing proposals, statements of work (SOWs), and technical documentation.
- Collaborate with internal teams to ensure seamless integration of solutions with client environments.
- Stay up to date with emerging technologies and industry trends in managed services.
- Build strong relationships with clients by providing consultative expertise and addressing technical concerns.
- Support the transition of pre-sales solutions into successful service implementations.
Qualifications & Skills:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 3+ years of experience in a pre-sales engineering role within managed services or IT solutions.
- Strong technical knowledge of cloud computing, networking, security, and IT infrastructure.
- Experience with IT service management (ITSM) frameworks such as ITIL.
- Excellent presentation and communication skills.
- Ability to translate technical concepts into business value for clients.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively with sales, engineering, and service delivery teams.