وصف الوظيفة
- Responsible for managing overall IT Day to day operations to improve infrastructure costs, performance and end user satisfaction
- Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations
- Ensure system performance and SLAs are met
- Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands
- Implement IT continuous improvement programs
- Lead IT asset management team to ensure assets full lifetime cycle value is achieved
- Manage strategic relationships with key IT product and service providers
- Provide in depth technical expertise for both tactical and operational initiatives
- Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications
- Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
- Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness
- Analyze and predict trends and develop long range plans designed to maintain cost effectiveness
- Participate in IT strategy planning activities
- Develop the reporting for vendor performance in areas that include quality, capacity, systems and responsiveness
- Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks
- Work closely with project team members line managers for time allocation and prioritization
- Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs
متطلبات الوظيفة
- At least 12-15 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
- Minimum of bachelor’s degree in Computer Science, Information Systems, or equivalent education
- Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration, VMware, Nutanix, NAS, SAN, Storage Devices, DR
- Strong management and people development skills
- Should have Infrastructure pre sales experience with any of the 2 mentioned OEMs – Cisco, DellEMC, HPE, Nutanix.
- Should have basic understanding of MS Visio, Microsoft platforms, active directory, virtualization and HCI.
