E-Commerce Business Development Sr. Manager

Purpose of the job

Lead and scale SADAFCO’s eCommerce business across KSA, GCC, and Jordan with a focus on long-term growth, market leadership, and thought leadership in the FMCG Food eCommerce space. Develop and execute robust short-, medium-, and long-term eCommerce strategies, aligning with SADAFCO’s corporate objectives. Establish an advanced and high-performing eCommerce ecosystem, ensuring competitive advantage through innovation, data-driven insights, and strong customer partnerships. Serve as a senior-level advisor and influencer to drive organizational transformation and deliver sustained commercial success.

Key Accountabilities

Strategic Leadership

• Develop and own the comprehensive eCommerce strategy, positioning SADAFCO as the market leader in selected FMCG food categories within the digital commerce space.
• Evaluate and secure multifunctional and financial resources, aligning them with strategic priorities to ensure excellence in execution.
• Act as a strategic partner to senior leadership, advising on key eCommerce trends, risks, and opportunities.

Operational Excellence

• Oversee the end-to-end execution of eCommerce initiatives, from pilot phases to full-scale launches, ensuring the achievement of key performance indicators (KPIs) and business objectives.
• Drive operational efficiency through the integration of advanced technologies and optimized processes.
• Ensure adherence to best practices in digital marketing, customer experience, and supply chain management for eCommerce.

Team Development & Stakeholder Management

• Recruit, mentor, and lead a high-performing, cross-functional eCommerce team capable of delivering exceptional results.
• Build strategic relationships with key eCommerce partners, technology providers, and external stakeholders to unlock new growth opportunities.
• Foster a culture of innovation and continuous learning within the eCommerce team, ensuring agility and responsiveness in a rapidly evolving digital landscape.

Business Expansion

• Expand SADAFCO’s eCommerce presence from KSA to other regions, including GCC and Jordan, leveraging insights and best practices.
• Drive market-specific strategies to capitalize on regional opportunities, ensuring scalability and sustainability.
• Regularly monitor performance and refine strategies to ensure alignment with overarching business goals.

Innovation and Data Utilization

• Stay ahead of industry trends by identifying new technologies and business models to enhance SADAFCO’s eCommerce capabilities.
• Lead the organization in becoming a data-driven company, leveraging big data and analytics to inform decision-making, optimize performance, and deliver personalized customer experiences.

Job Requirements

• Education Level: Minimum Masters Degree (preferably MBA, or Master’s in ICT)
• Minimum 10 years relevant experience in FMCG, Digital Marketing or eCommerce platform in KSA
• Digital Native: be familiar, comfortable and integrated into the Digital world
• IT savvy, “big data” knowledge and experience
• Strong Analytical skills
• Detailed when necessary without losing the bigger picture
• Accrurate, well organized
• Well developed communication skills verbally and written: draws conclusions, motivates and drafts suggestions and presents them
• Languages: fluent in English and Arabic

Key Competencies

• Advanced strategic planning and execution capabilities.
• Deep understanding of the eCommerce ecosystem, including platform management, digital marketing, and supply chain.
• Analytical and data-driven mindset, with strong proficiency in big data applications.
• Excellent communication and presentation skills, with the ability to influence senior stakeholders.
• Proficiency in English and Arabic. Credible and confident

Leadership Attributes

• Visionary leadership, capable of driving innovation and transformational change.
• Strong ability to manage complexity and deliver results in a fast-paced environment.
• Commitment to fostering a high-performance culture rooted in integrity, excellence, and accountability.