Sales Junior Associate

Job Description

About the Role

The outbound department of the contact center is a revenue-generating unit that makes calls to existing bank customers to promote additional products, ensuring basic eligibility and needs are identified.

We seek a friendly and customer-focused individual to join our Outbound Sales team in Dubai. In this role, you will be our valued customers' point of contact, to promote and sell bank’s selective products and project a professional company image through phone interaction.

What You'll Do

• Make fresh outbound calls to generate new sale leads.
• Emphasize the advantages of the product, such as low interest rate, flexible repayment options, or highlight limited time offers or benefits to prompt immediate action.
• Establish credibility by providing transparent information and addressing concerns honestly.
• Follow-up on initial contacts as required to close the sale.
• Focus on day-to-day operations and ensure that targets are being met by the end of each month.
• Proactively identify gaps in the journey and process and develop actionable plans to enhance them.
  
  

What You'll Need

• Bachelor's degree or any diploma
• Excellent English communication skills (written and verbal).
• Available to join immediately.
• Strong problem-solving and interpersonal skills.
• A proactive and customer-centric approach.
  
  

Bonus Points

• Previous experience in a Sales role, is a plus.
  
  

Benefits

• Competitive salary
• Incentives
• Health insurance
• Career development opportunities
• ENBD Employees' staff benefits
  
  

About Us

ENBD

Meet the leading banking group in the region

Emirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.