MDA Category Manager, Marketplace

Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a well-established Prominent Organization, and a Culture of Innovation and Creativity. 

Join us on this exciting journey of growth and innovation! 

• Develop a clear roadmap for the category, focusing on product assortment, merchant onboarding, and customer experience.
• Identify emerging trends and incorporate them into category plans to remain relevant and innovative.
• Collaborate with merchants to align on long-term goals and category expansions.
• Analyze category performance and identify high-potential growth opportunities.
• Optimize pricing, promotions, to drive GMV (Gross Merchandise Value).
• Implement strategies to increase customer conversion rates and retention within the category.
• Regularly monitor competitor performance and trends to maintain a competitive edge.
• Leverage analytics and dashboards to track category performance metrics like sales, customer satisfaction, and merchant performance.
• Identify underperforming products or merchants and implement corrective measures.
• Ensure competitive pricing by monitoring merchant pricing strategies and market trends.
• Collaborate with merchants to establish win-win promotions that drive sales while ensuring profitability.
• Encourage merchants to offer exclusive deals or bundles that attract more customers to the platform.
• Provide merchants with performance insights to help them improve their competitive positioning.
• Oversee the implementation of category-specific tech solutions, ensuring they enhance the merchant and customer experience.
• Partner with the marketing team to design category-specific events that engage customers and increase visibility.
• Manage project timelines, budgets, and cross-functional team deliverables for all category initiatives.
• Partner with customer service to address category-specific pain points and enhance the customer experience.
• Align with marketing teams to develop targeted campaigns that boost category visibility and sales.
• Ensure cross-functional alignment on business changes, ensuring positive outcomes for Market Place and its merchant
• Regularly review merchant performance based on quality metrics like delivery times, product accuracy, and customer feedback.
• Implement an escalation process for merchants who fail to meet quality expectations, including corrective action plans.

If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.