وصف الوظيفة
- Role Summary:
- Works closely with clients to design and implement SaaS solutions, ensuring alignment with their business requirements.
- Provides technical expertise on SaaS architecture, integration, and customization.
- Acts as a bridge between the client and the SaaS provider's engineering team.
- Key Responsibilities:
- Gather and analyze client requirements for SaaS solutions.
- Design and document SaaS architectures, including integrations with existing systems.
- Provide guidance on SaaS customization and configuration.
- Troubleshoot SaaS integration and performance issues.
- Provide training and support to client users.
- Stay up-to-date on the latest SaaS technologies and best practices.
- Required Skills:
- Strong understanding of SaaS architectures and development principles.
- Experience with API design and integration.
- Knowledge of web application development and related technologies.
- Excellent communication and presentation skills.
- Experience with specific SaaS platforms relevant to the employer.
- Preferred qualifications:
- Experience with cloud based SaaS solutions.
- Experience with specific SaaS platforms such as Salesforce, or other CRM/ERP SaaS platforms.