Junior Support Engineer

  • Advansys
  • 6th of October City, Giza Governorate, Egypt
  • Full-time

وصف الوظيفة

  • Deliver technical support and troubleshooting expertise for SQL databases, Shell scripting, and UNIX systems.
  • Assist in the upkeep and management of UNIX servers.
  • Assess database performance and provide actionable improvement suggestions.
  • Create, modify, and execute Shell scripts aimed at automating routine tasks and increasing efficiency.
  • Aid in addressing database-related concerns raised by users and applications.
  • Collaborate closely with senior engineers to guarantee effective operation of IT services and applications.
  • Engage in the design and execution of database backup and recovery protocols.
  • Maintain thorough documentation of support incidents and accurate records of issues and their resolutions.
  • Participate actively in team meetings and share insights regarding best practices in SQL and UNIX administration.

إمتيازات الوظيفة

  • Hybrid working model
  • Social and medical insurance
  • Transportation

متطلبات الوظيفة

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 1-2 years of experience in support roles focusing on SQL, Shell scripting, and UNIX administration.
  • Basic knowledge of SQL databases and query optimization.
  • Familiarity with UNIX/Linux command line and basic administration tasks.
  • Strong problem-solving skills and ability to work under pressure.
  • Good communication skills and ability to work in a team.
  • Willingness to learn and adapt to new technologies.
  • Understanding of scripting languages such as Bash or Python is a plus.