وصف الوظيفة
- Lead end-to-end project management for SaaS implementations, upgrades, and integrations.
- Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop detailed project plans, including timelines, resource allocation, budgets, and risk mitigation strategies.
- Coordinate internal resources and third parties/vendors for flawless project execution.
- Serve as the primary point of contact for all project-related communication with clients, providing updates and ensuring customer satisfaction.
- Manage and facilitate communication between development, operations, sales, and customer success teams to ensure seamless project delivery.
- Perform risk management to minimize project risks and escalate issues as necessary.
- Monitor and track project progress, adjusting schedules and scope as necessary to meet changing project needs and requirements.
- Prepare reports for senior management on project status, KPIs, and other metrics.
- Ensure adherence to company and industry standards, compliance, and quality expectations.
متطلبات الوظيفة
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field.
- PMP certification mandatory.
- 3+ years of experience in project management, preferably in SaaS, software, or IT in the Middle East region.
- Strong understanding of SaaS platforms and cloud computing concepts.
- Exceptional interpersonal, negotiation, and communication skills in both English and Arabic.
- Strong organizational skills, including attention to detail and multi-tasking abilities.
- Willingness to travel within the GCC region.
- Prior experience in project management for international clients or within a multinational company.
- Knowledge of the local Saudi market and regulations, especially in sectors like finance, or government, is advantageous.
