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Join our Team
Our Exciting Opportunity:
We are now looking for a Managed Service Operation Support role; do you want to join us? In this role, you will support delivery performance in alignment with the business case and managed service targets, Support to follow up vacancies with Line managers, grant needed approvals from Service heads and push it to Line managers , Perform regular audits on Time Reporting (NNA, JS, Activity Type,…) to ensure correct and complete time reporting for all external resources, Handle administrative tasks related to external work systems, SPOC with suppliers in case of missing timesheets, acceptances ,.. to do the proper verifications with resources & LMs
You will:
- Coordinate and adjust delivery mix of NOC resources.
- Perform regular audits on Time Reporting (NNA, JS, Activity Type, etc.) to ensure correct and complete time reporting for all ARP resources.
- SPOC with suppliers in case of missing timesheets, acceptances.
- Support to follow up vacancies with Line Manager, grant needed approvals from Service heads and push it to Line managers.
- Run administrative tasks on work force management system related to work orders, extensions, invoices and expenses.
- Education: (High Graduate of reputational university)
- Min years of experience (7 Years experience in similar role)
- Domain experience: (Good experience in Microsoft Excel, Microsoft power point, Good with numbers, high analytical skills)
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 764501
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