Recruitment Specialist (Customer Success Background)

Talent 360 is hiring for one of its clients in Maadi.

Recruitera is the first AI-powered Applicant Tracking System (ATS) in Egypt, designed to streamline and optimize the hiring process for companies of all sizes. We are looking for a motivated Associate Recruiter & Customer Success Specialist to join our team and ensure our clients maximize the value of our ATS platform.

Key Responsibilities:

• Help Recruitera’s customers manage their end-to-end recruitment processes, from sourcing to onboarding, -using ATS systems.
• Guide and support Recruitera’s customers in utilizing the platform effectively.
• Provide training and onboarding sessions for new users, ensuring they leverage all ATS features.
• Act as a trusted advisor to customers, helping them optimize their hiring workflows.
• Collaborate with internal teams to enhance platform usability based on client feedback.
• Troubleshoot and resolve user inquiries related to the ATS system.
  
  
  

Qualifications & Requirements:

• 1 to 2 years of experience as a recruiter, with hands-on experience using ATS platforms.
• Strong understanding of the hiring process and recruitment best practices.
• Excellent communication and relationship management skills.
• Ability to analyze customer needs and offer tailored solutions.
• Problem-solving mindset with a passion for enhancing user experience.
• Prior experience in customer success or account management is a plus.