وصف الوظيفة
Advansys is an innovative solutions provider committed to offering smart, modular, and sustainable technology solutions that enhance operational efficiency, elevate customer experiences, and drive modern business practices. With a talented team of over 400 engineers, we cater to more than 100 enterprise clients across 14 countries. Our expertise spans a comprehensive range of premium services, including Business Automation, Industrial Digitization, Low Code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing.
Established in 2014, Advansys is part of the INTRO Group, a diversified private conglomerate founded in 1980, with extensive investments across various sectors such as oil and gas, real estate, specialized engineering, financial investment, as well as food and manufacturing.
Employee Benefits
- Hybrid working model
- Comprehensive social and medical insurance
- Transportation support
Key Responsibilities
- Design, develop, and configure Interactive Voice Response (IVR) applications in alignment with business needs to optimize the customer experience.
- Establish and execute business rules within IVR systems, ensuring accurate call routing, effective data handling, and process execution through predefined logic.
- Create and implement automation tools aimed at enhancing business processes, minimizing manual tasks, and boosting operational efficiency.
إمتيازات الوظيفة
- Hybrid working model
- Social and medical insurance
- Transportation
متطلبات الوظيفة
- Design, create, and configure Interactive Voice Response (IVR) applications to meet business requirements and enhance customer experience.
- Develop and implement business rules within IVR systems to ensure accurate call routing, data handling, and process execution based on predefined logic.
- Build and deploy automation tools to streamline business processes, reduce manual effort, and improve operational efficiency.
