Assistant - Operations

وصف الوظيفة


Job Description

Responsible for monitoring the daily vehicle operations and utilization and Drivers grooming and appearance in line with the set standards.

Strategic

RESPONSIBILITIES

N/A

Operational

  • Monitor and ensure high transport satisfaction levels to achieve fleet utilization and revenue targets.
  • Coordinate with workshop and dealers for swift delivery of vehicles to reduce any possible delays.
  • Record any scratches, dents, repair estimate, and drivers ' deductions at the time of vehicle changeover for accurate record keeping.
  • Track and report the status of any damaged vehicles to management to further reduce any possible downtime.
  • Provide accident counselling to drivers per incident to reduce the likelihood of future occurrences.
  • Inspect Driver grooming and appearance to ensure compliance to the set standards.
  • Conduct daily checks during the vehicle handover process to ensure that the vehicles are clean and tidy and not damaged or scratched.

People Management

N/A

Product/Process Improvement

  • Prepare vehicle operations and utilization reports as per requirements, policies and procedures.
  • Ensure compliance to all relevant safety, quality and environmental management policies, procedures and controls.
  • Implement approved policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Qualifications

Education & Certifications:

  • Grade 10 school qualification.

Knowledge & Skill

  • Proficiency in the Taxi services industry.

Experience

  • 1-3 years of experience working in a similar role or industry.