Analyst - Application Operations 20003019 ( COR )

Qiddiya Investment Company is seeking a detail-oriented and proactive Analyst - Application Operations to join our dynamic team. This role is crucial in ensuring the smooth operation of our applications, providing crucial support to internal users and ensuring that systems function optimally to meet business needs.

You will analyze application performance, assist in troubleshooting issues, and work collaboratively with various teams to enhance operational efficiency.

Responsibilities

• Ensure the continuous availability and optimal performance of critical applications through real-time monitoring, swift incident response, and root cause analysis.
• Implement proactive solutions to prevent recurring issues and improve system reliability.
• Oversee routine maintenance, including patching, configuration updates, and deployment of software releases.
• Ensure all updates are secure, compliant, and well-documented to support stable operations.
• Analyze performance metrics to identify inefficiencies and lead optimization initiatives.
• Enhance system scalability, speed, and reliability while promoting a culture of continuous improvement
• Work closely with cross-functional teams to align systems with organizational goals.
• Provide responsive user support and contribute to documentation and training to improve user experience.