IT â Technical Support Engineer | Pan Marine Group
- PAN MARINE GROUP
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
Advance your career as an IT Technical Support Engineer with Pan Marine Group, providing expert technical solutions and ensuring the reliability of our IT infrastructure
Responsibilities
- Support Cairo and Sokhna Branches
- Diagnose Computer errors and provide technical support
- Configure and maintain the organization’ internal computer network
- Install and support networked telecommunication devices
- Monitor network performance and optimize the network of optimal speed and availability
- Troubleshoot software, hardware and network issues
- Replace parts as required
- Back-up and restore an organization’ data files
- Install, configure and upgrade PC software and operating systems
- Install and repair printers and scanners (or referral to third parties if appropriate)
- Assist in preparing & implementing preventive maintenance plane
- Set-up new users’ accounts and profiles and handle password issues
- Bachelor’s degree (preferably engineering or computer science)
- Network certification or equivalent experience
- A+ Certified & CCNA ( MCSA 2012 certificate is preferred )
- Multi-tasking with excellent time management skills and ability to work under pressure.
- Employment: full-time
- Location: Cairo
