وصف الوظيفة
Skill Farm Members are inivited to apply for the following role:
Roles & Responsibilities:
- Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.
- Undertake other duties at a similar level when required.
- Undertake duties at a higher level as required when requested by line management
- To make suggestions as appropriate to improve the efficiency and effectiveness of the Bank's procedures
- Resolves process problems and trouble shoots and performs verification/investigation of information outside normal procedures.
- Immediate escalation to the Manager Operations of any breach, risk or loss event suspected.
- Perform user acceptance testing pertaining to operations
- Perform business continuity recovery team activities
Skills & Qualifications:
A minimum 3 year's prior experience in banking operations.
Specialist Skills/Competencies Required For The Role
Basic computer skills
An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
Good English language aptitude