Transportation Assistant

We are seeking a detail-oriented and customer-focused individual to join our team as a Transportation Assistant. In this role, you will play a crucial part in ensuring the smooth operation of transportation services and logistics within our organization. Your primary responsibilities will include coordinating transportation schedules, managing vehicle fleets, and maintaining accurate records. If you are a proactive problem solver with excellent organizational skills, we would love to hear from you.

Responsibilities

• Coordinate transportation schedules and manage delivery routes to meet customer demands.
• Maintain accurate records of transportation activities, including vehicle information, driver logs, and fuel usage.
• Monitor and track shipments to ensure timely delivery and resolve any issues that may arise.
• Assist in the management of vehicle fleets, including maintenance scheduling and coordination with mechanics and suppliers.
• Communicate with drivers and transportation partners to provide support and address any concerns they may have.
• Collaborate with other departments to optimize transportation processes and improve overall efficiency.
• Provide exceptional customer service by handling inquiries, resolving complaints, and maintaining positive relationships with clients.
• Assist in the development and implementation of transportation policies and procedures to ensure compliance with regulatory requirements.
• Prepare and analyze transportation-related reports, including performance metrics, cost analysis, and customer satisfaction surveys.
• Stay up-to-date with industry trends and advancements in transportation technology to identify opportunities for improvement.
  
  

Requirements

• High school diploma or equivalent; Bachelor's degree in a related field is preferred.
• Proven experience in transportation or logistics roles.
• Strong organizational and time management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Proficiency in using transportation management systems and software.
• Knowledge of transportation regulations and compliance requirements.
• Ability to work effectively under pressure and meet tight deadlines.
• Flexibility to work occasional weekends or evenings, whenever needed.