وصف الوظيفة
About Role:We are seeking a detail-oriented and customer-focused individual to join our team as a Head Cashier in Dubai. In this role, you will not only manage cash transactions and process payments but also play a pivotal role in delivering exceptional service to our valued clients. As the Head Cashier, you will lead by example, ensuring smooth operations at the checkout while fostering a positive and efficient environment for both customers and staff.
Responsibilities:
Here is the main job purpose:
- Welcome customers warmly upon their entry into the store and provide assistance with their purchases.
- Efficiently scan items, process payments, and issue accurate receipts using cash registers or POS systems.
- Handle cash, credit cards, and other payment methods securely and according to company protocols.
- Address customer complaints or inquiries in a professional and polite manner.
- Provide information to customers regarding products, prices, availability, and promotions.
- Maintain cleanliness and organization in the checkout area by removing debris, arranging merchandise, and restocking supplies.
- Adhere to all cash handling and accounting procedures to ensure precision and compliance with company policies.
- Support stocking shelves, setting up displays, and other tasks during quieter periods.
- Collaborate with fellow team members to ensure seamless store operations and exceptional customer service.
Requirements:
Here are the qualifications and skills required:
- Preference for previous cashier or customer service experience, though not mandatory.
- Proficient numerical and math abilities. Excellent communication and interpersonal skills.
- Capability to thrive in a fast-paced environment and manage multiple responsibilities concurrently.
- Attention to detail, efficiency and accuracy in transaction processing.
- Availability to work in flexible shifts, including evenings, weekends, and holidays.
- Positive demeanor and eagerness to learn.
- Proficiency in English is advantageous.