Customer Support Specialist – Arabic language

WorkaNova is a BPO customer experience specialist providing outstanding customer care, sales, technical support, and back-office services to companies worldwide.

We are looking for a proactive individual who is customer and goal oriented, to work in customer support center.

For further information about our company please feel free to visit www.workanova.com

Responsibilities:

• Proficient interaction with a variety of online systems
• Effectively respond to customer requests and questions by phone, chat and email
• Deal with and help resolve any customer complaints
• Following operational procedures in every contact with the customer

Requirements:

• FLUENT Arabic speaker
• Excellent English
• Excellent communication skills
• Strong customer and service orientation
• Customer support experience – MUST- minimum one year

We are offering:

• Challenging and rewarding working environment
• Attractive start salary, also potential salary growth after first three months
• Opportunity for personal and carrier development within the Company
• Work in young, positive and supportive team