وصف الوظيفة
Company Description
Our client is a luxury hospitality brand for modern travellers and connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.
Job Description
- To ensure a professional and profitable operation within the framework of the Hotel
- With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental.
- Trainers to continue to improve hotel service levels, and implement a daily departmental training program
- To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
- To accurately forecast business demands to ensure efficient staffing & food production
- To be responsible for all accounting and billing procedures in the outlets
- To work with hotel management to develop & execute plans and actions for the marketing of the outlet. To be aware of all Guest Incentive programs, and actively promote and support these.
- To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the Team Members time control system.
- To be responsible for the execution of all Team Member reviews and appraisals in a professional and timely manner
- To train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline
- To be responsible for maintaining outlet safety and sanitation standards at all times
- To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
- Promote positive inter-departmental relations through candid communication and cooperation.
- To work closely with the Banqueting department to support all requested functions.
- Above all, to lead by example through a “hands on” approach to motivate our Team Members to excel.
Qualifications
- Previous experience in Restaurant & Bar operations management role
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.
- College diploma in Hotel Management or related field.
- Experience in bar management, menu engineering
Additional Information
Relocate to remote area