Greet and welcome guests as soon as they arrive at the front desk.
Direct visitors to the appropriate person and office, arranging security escort as required.
Receives, welcomes and escorts VIP visitors and/or business delegations.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute mail/deliveries; in accordance with preset parameters.
Organize mail and/or deliverables between EBC premises.
Liaise with security to maintain updated visitors log.
Update calendars and schedule meetings as required.
Arrange travel and accommodations.
Perform other duties and administrative support as required (for example assist in collecting, recording and maintaining administration services data like supplies, stationery, etc.)

Requirements

University graduate.
Proficient in English and Arabic; speak, read and write
Proven work experience as a receptionist (at least 2 years in hospitality or 4 years in other industries; total experience should not exceed 5 years)
Customer service attitude
Proficiency in Microsoft Office; specially Excel, Word and Outlook
Hands-on experience with office equipment
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks

Front Desk Representative