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About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About The Job

We are changing the way people think about customer care, and we need your help!

We’re looking for a Human Resources Coordinator who will act as a bridge between our employees and our HR Management Team. This role will address issues raised by current employees and new-hires, while organizing and scheduling orientations and coordinating other HR functions such as training and development. This role will also focus on ensuring that HR processes and documentation are meeting legislative requirements.

As Human Resources Coordinator, You Will…

Prepare orientation electronic new-hire packages
Enter new hire data into internal HR system
Maintain records and overall integrity of employee record filing systems, ensuring privacy and confidentiality standards are met
Ensure HR processes meet legislative requirements
Verify completion of all new hire documentation, follow-up with employees and ensure that proper documentation is received
Ensure all background security checks are completed and report or escalate results accordingly
Respond to HR communications
Maintain HR spreadsheets and databases ensuring information is accurate and monitored regularly
Work collaboratively with various departments and all levels of employees
Perform administrative aspects

As Human Resources Coordinator, You Have…

University and/or College Degree / diploma in a related field
At least 2 years of HR experience
Ability to learn a variety of software programs
Strong analytical, problem solving and decision making skills
Ability to multitask and self-manage your work day
Extensive people skills with the ability to interact with employees at all levels with diverse backgrounds
Ability to establish and enforce organization standards
Ability to adhere to all organizational policies and procedures
Ability to plan and monitor for results
Ability to maintain good attendance and punctuality
Prior working knowledge in Google and Microsoft software (required)

Apply Now

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