Customer Service Specialist
- Travelyalla
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
- Manage inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
إمتيازات الوظيفة
-8 Working hours / 2 days off
-Social and medical insurance
-Our location at Naser city
-Attractive salary
متطلبات الوظيفة
- Males only
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Graduates only
وظائف مشابهة
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