Marketplace Lead - Egypt

About Us

Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!

We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.

Our Purpose:

At Trella our Vision is to Empower our Communities to move Economies Forward, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —> Simply, we're trying to disrupt and reinvent trucking, and empower our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.

About the Role:

Marketplace is an extremely critical part of this business and its vision; it is at the very center of the seamless shipper-carrier connection we’re trying to achieve. Marketplace is a function that connects both shipper and carrier. The Marketplace is in charge of all the dynamics between our customers; starting with the optimal pricing point to maintain fulfillment at all times to adjusting our operating model and fulfillment modes to sustain our value proposition.

As the leader of the Marketplace, you basically run the show. You are the platform’s brains that keeps things running smoothly, and ensures both shippers and carriers are getting the absolute best experience possible. You will own the value delivery to both customers, this is mainly through understanding our product and our USP to each customer and enabling our teams to deliver on it by solid processes and controls at each stage on all stakeholders.

The Marketplace function is basically our differentiator from being a traditional broker to a smart tech driven broker disrupting this industry. YourYou’re core engine is customer insights and data trends, this should drive solid business decisions that enable us to scale efficiently.

What You'll Do:

• Build Analytics Power House
• Understand the business thoroughly and develop a map with all inputs & outputs, develop a robust reporting system with monthly, weekly & quarterly reports sent to customers & functions.
• Run all weekly & monthly meetings as the owner of all dashboards/decks.
• Dedicate time weekly for leads analytical tasks & provide a detailed view on all relevant metrics for each function’s lead.
• Build internal assessment reports periodically to identify data trends and steer the business with EGLT.
• Continuously analyze customer data and provide monthly quarterly reports on customer insights and how to enhance our offerings/figures.
• Market and Performance Analysis:
• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and threats. This involves analyzing industry reports, market data, and competitor strategies to provide a comprehensive view of the market landscape and competitive positioning.
• Continuously collecting primary data from our customers through in-depth-interviews and round tables to enhance our offerings.
• Market Disruption:
• Map all internal processes and analyze its impact on the business for potential optimization.
• Map customers touch points and processes to highlight potential improvements.
• Find innovative ways to disrupt processes or to adjust our operating model in any given vertical. This would entail finding solid correlations between process adjustments and figures enhancements and capitalizing on it to launch some experiments.
• Strategic Planning Support:
• Assist in the development and refinement of the company’s strategic plan with EGLT.
• Conduct workshops and brainstorming sessions with all relevant data sets & process maps ready.
• Compile all initiatives and develop a clear tracker to monitor progress. Set a process to review strategy progress & re-iterate on all initiatives with department heads.
• Provide support for strategic projects from conception through to execution, is crucial to deliver for our 2024 strategy. This involves working with cross-functional teams to ensure projects are aligned with strategic goals, and resources are utilized effectively.
  
  

What You'll Need:

• 3-4 years of experience in consulting/investment or in tech startups.
• Strong marketplace experience.
• Strong analytical and experimentation background.
• Owning and leading strategy for line of business.
• SQL proficient.
• Excellent communication skills (written and verbal).
• Advanced Computer Skills (MS Office & GSheets).
  
  

What We Offer:

• Getting invaluable experience by joining the Forbes Middle East's top 50 most funded start-ups in MENA.
• Proud to be a company that promotes Diversity & Inclusion.
• Ability to rest up with annual vacation days.
• Biannual performance review.
• Development opportunities in a rapidly growing multinational company.
• Supporting our colleagues to build and grow themselves through Learning & Development initiatives.