وصف الوظيفة
Job Summary: The Operations Manager will be responsible for overseeing the daily operations of the e-commerce spare parts business. This includes managing inventory, optimizing product listings, ensuring the website is running smoothly, and handling customer service, order fulfillment, and shipping logistics.
Key Responsibilities:
- Manage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience.
- Coordinate with cross-functional teams to ensure efficient e-commerce operations, including inventory management, logistics, and customer support.
- Analyze and report on e-commerce performance metrics to identify areas for improvement and growth opportunities.
- Stay up-to-date with industry trends and best practices to drive innovation and maintain competitive advantage.
- Lead and mentor e-commerce team members to develop their skills and achieve company goals.
- Collaborate with the marketing team to develop and execute targeted campaigns to drive traffic and sales.
- Ensure compliance with all applicable laws and regulations related to e-commerce operations.
Requirements
- 5 years of experience in e-commerce operations
- Expertise in logistics and fulfillment
- Strong vendor management skills
- Experience with e-commerce platforms
- Exceptional problem-solving abilities
- Knowledge of customer service best practices
- Ability to analyze data and create reports
- Excellent communication and interpersonal skills
Benefits
- Personal & Family Medical Insurance Programs
- Career development budget.
- Flexible Work Hours
- Remote Work Policy
- Work with the latest and cutting-edge technologies.
- Experience a great and fun work environment.
- Be part of a unique team that delivers world-class products.
- Celebrations: Join us in celebrating birthdays, work anniversaries, and other milestones within our vibrant community.
- Diverse and Inclusive Environment
- Child and Pet friendly work spaces
- Menstrual Work-from-Home Days
- Leave and Bonuses: Benefit from flexible leave options for marriage, bereavement, and parental needs, along with associated bonuses.