E-COMMERCE EXECUTIVE

Position

THE CONTEXT ________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior.

YOUR IMPACT ___________

The e-Business team is part of Parfums Christian Dior Orient, based in Dubai, UAE.

Reporting into the senior e-Business executive, the E-commerce executive role requires efficient communication across all the ecommerce markets (8 websites in the region) as well as with HQ Teams to implement an efficient strategy to remain #1 in the region.

Job responsibilities

YOUR MISSION ____________

As e-Commerce Executive, your main mission will be to support the implementation of the Dior’s Ecommerce strategies regionally and accelerate the growth & customer experience of the 8 websites. The main focus will be the migration from Shopify to Salesforce platforms on the main websites while maintaining other local Shopify websites.

Your Main Assignments Will Be Focused On

SALSEFORCE

• Working closely with HQ Teams and the regional digital/marketing/CRM teams to support on the Salesforces migration and ensuring that the project respects the requirements and timeline.
• Support Senior e-Business Executive with the Salesforce migration by coordinating with all the stakeholders of the project (Logistic Team, Finance Team, Digital Team, Markets…).
• Support on testing the Salesforce project in English and Arabic to ensure that all the requirements are met.
• Update the websites animation in English and Arabic based on new launches, bestsellers and markets specificities.
• Coordinate translations between textmaster/translation agencies and local markets.
• Implement a product merchandising strategy and update it on a regular basis based on the stock, novelties, bestseller and product performance.
• Test regularly the platforms to report bugs on Jira.
• Coordinate with the markets on a sampling and GWP strategy.
  
  

SHOPIFY

• Update the websites on Shopify and ensure their continuous growth.
• Integrate the Arabic language on new websites.
• Develop new features on Shopify to have the same experience as the dior.com websites.
• Update the websites animations and create new content (Landing page creations, main banners).
• Update the product merchandizing and upload product novelties.
• Coordinate with the local markets on a sampling and GWP strategy.
  
  

E-RETAIL

• Maintenance of the e-retail websites (product novelties, translations, social media assets...)
  
  

TRADE AND MISCELLANEOUS

• Analyze the performance of all the websites on Google Analytics, including Sessions, Users, Orders, IPT, Average Basket, Conversion Rate and build custom reports with insightful analysis and next steps.
• Competition analysis of all the digital trends in the region and competitor websites.
• Completion of all POs and invoicing.
• Monthly memos and reports.
  
  

Profile

WHO YOU ARE _________

• University graduate.
• 3 years of professional experience in e-commerce.
• Good project coordination skills.
• Knowledge of Shopify and Salesforce e-commerce platforms is a plus.
• Awareness of Ecom Tools (Jira, Google Analytics).
• Strong analytical skills.
• Strong communication skills to work with multiple stakeholders including HQ and Local Markets.
• English speaking is mandatory, Arabic is a plus.