Overview

Maintain a predictable, transparent, global operating rhythm that ensures always-on access to high-quality data for stakeholders across the company
Responsible for day-to-day data collection, transportation, maintenance/curation and access to the PepsiCo corporate data asset
Work cross-functionally across the enterprise to centralize data and standardize it for use by business, data science or other stakeholders
Increase awareness about available data and democratize access to it across the company

Responsibilities

Level 1 contact for SKU/KU/EU from business and GBS for any queries related to MDM requests
Data approver (first and final approval) for all master data requests through all MDM tools (SAP WF, SN, MDG and other) to make sure the information is accurate and aligned with all controls and compliance procedures for below processes:
Master data maintenance creation/modification/blocking/archiving for:Customers
Provide 1st line support on data quality issues
Execution of Master Data Quality reports and involving business stakeholders on error correction
Data extraction & maintain regular MDM reports through common tools (SharePoint, Teams or other)
Conduct regular MDM training programs for end users and GBS teams
Drive resolution of issues with data standards or conflicting requirements, working closely with business stakeholders, DMO Rest of Europe Customer Champion & DMO Customer Lead
Support business users on troubleshooting data errors and/or clean up data based on data quality reports
Communicate status of open workflow requests to stakeholders & DMO leads and note follow-ups or issues encountered.
Basic knowledge of formal data governance practices and ability to conduct root cause analysis and see connections between data and processes
Ensure Global and local DQ requirements per the Customer domain are being followed in the WF and other type of requests
Build relationship with sectors thru SLAs, governance and escalation
Identify opportunities for future efficiency/standardization

Qualifications

Bachelor’s degree or equivalent international qualification
0-1 year of experience in Master data management or related experience, especially in Customer master data
System implementation, testing & baseline support experience (as a plus)
Experience in service center (preferred)
Experience in Fast Moving Consumer Goods Companies (preferred)
Detail oriented, thorough with documentation/communication
Working knowledge of Business Processes in Customer Master Data Domain

Enterprise Data Operations Assistant Analyst - Cairo Business Services