Learning Consultant - Egypt

We are seeking an Academic Sales Consultant based in Egypt to promote key Cengage products and solutions within Higher Education institutions within the country.

The ideal candidate will; be degree educated, possess a valid driver’s license, be an English and French speaker and have at least 2 years of sales experience within Egypt. It is preferred that they also speak Arabic and have an Understanding of the Educational, Ed-Tech and/or publishing industries.

Applications close date: Sunday 30th June 2024

Job Title: Learning Consultant – Egypt

Business Unit: International Higher Education

Department: Sales

Reporting to: Head of Sales – Middle East & Sub-Saharan Africa

Line Reports: None

Based: Remote within Egypt

Date last reviewed: May 2024

Purpose:

To promote key Cengage products and solutions in Higher Education institutions in the assigned sales territory to improve revenue and achieve agreed annual sales goal, through all channels but primarily through direct sales of new print and digital adoptions to institutions and academics.

Key Accountabilities:

Achieve revenue targets for Cengage EMEA within the defined territory

• Visit key HEIs within the territory to promote all relevant Cengage products and solutions in digital and print format.
• Retain and roll all existing business across the territory and upsell to advise/digital where possible.
• Identify and close new business opportunities with a particular emphasis on direct and institutional sales and embedding digital content and assessment products in institutions.
• Follow up on all qualified new business and upsell opportunities.
• Enter customer contact and activity data on Salesforce system in real time and minimally daily ensuring constant updates and accurate data records for all customers and pipeline opportunities appropriately
• Use Salesforce and market data to plan calling itinerary to optimise efficient use of time and resources.
• Liaise with partners, resellers, distributors as appropriate to support universities and students throughout the territory.
• Responsible for appropriately sampling push list titles in core subject areas in all Higher Education institutions in the agreed territory

Effectively implement sales and business strategy

• Identify significant new business and adoption opportunities and plan strategies and tactics to win the business.
• Arrange prepare presentations to key faculty decision makers across all levels and department of HEIs.
• Work to build department/faculty/institutional level partnerships with key HEIs, based around Cengage direct and digital offerings.

Identify and supply to the genesis of new business development opportunities

• Pursue all editorial leads and pass these on to the relevant department.
• Monitor competitor activity across the region, including competitor key adoption activity, sales strategies and personnel.

Team Membership

• Communicate effectively with the Head of Sales on territory activities, key issues or opportunities, and competition through comprehensive and punctual weekly and monthly reports.

Effectively handle all areas of expenditure within company policy

• Handle T&E costs effectively by timely planning of travel and cost-effective use of time on customer visits
• Submit expenses regularly in accordance with the expense policy.
• Handle sampling costs effectively by sampling digital copies where possible and minimising unnecessary expenditure on shipping and supply of print copies

Ensure compliance with company and legal regulations in areas relating to all areas of this role – in particular, pricing, returns, and authorisation requirements for contractual or customer obligations

Be aware of and understand Cengage Code of Business Conduct & Ethics which covers:

• business ethics & practices
• work environment
• legal & compliance

Travel Requirements:

Flexibility to travel is crucial as this role will require frequent travel throughout the sales territory, and some travel outside the territory for conferences. Travel may also on occasion take place over weekends.

Crucial Role Requirements:

Experience/Achievements

• Minimum of 2 years consultative sales track record
• Experience of sales in the relevant territories
• Fluent in English

Skills/knowledge

• Excellent interpersonal, negotiation and communication skills
• Must be a highly motivated and well organised individual
• Strong IT proficiency
• Excellent written and verbal communication skills
• Organised and good time management and planning skills
• Strong Microsoft Office skills

Qualifications

• Degree educated or equivalent
• Valid driving license

Desirable Role Requirements:

Experience/Achievements/other requirements

• Located in Egypt

Skills/knowledge

• Arab speaker
• Strong CMRS /ERF skills - Salesforce being and advantage
• Understanding of the Educational, Ed-Tech and/or publishing industries

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programmes, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Equal Opportunity Employer

Cengage Group EMEA is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the regions that we operate in and our customers. We do not discriminate based upon race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures.