IT Helpdesk Engineer

Client:

A diversified utilities and energy group in the UAE.

Qualifications:

• Bachelor’s Degree in any IT-related field.
• Minimum 4 years of relevant experience as IT Service Desk and/or IT Support in a Corporate Main Office environment.
• Strong background in handling L1 and L2 support
• Solid experience with Service Desk and ITSM
• Well-versed with Service Now or any ticketing tool such as BMC Remedy, Managed Engine, JIRA, etc.
• Well experience in building laptop infrastructure and enterprise IT systems like Azure, AD Domain Management, SCCM/Intune, HyperV (or VMWare)
• Supporting hundreds of senior users and tickets including VIPs
• Willing to work onsite in Abu Dhabi.
• Preferably can join immediately.
• Arabic speaker is preferred.
  
  

Halian Group:

With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.

Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.