Female GSA for Luxurious Hotel
- Apt Resources
- Dubai - United Arab Emirates
- Full-time
وصف الوظيفة
Apt Resources, a reputable recruitment agency, is seeking a Female Guest Service Agent (GSA) for a luxurious hotel in Dubai. As a GSA, you will be responsible for providing exceptional customer service and ensuring guest satisfaction during their stay. This is a fantastic opportunity to be a part of a dynamic team in a thriving hospitality industry.
Responsibilities
- Welcome guests and assist them with check-in and check-out processes
- Handle guest inquiries and provide accurate information about hotel amenities, services, and local attractions
- Promptly respond to guest requests and resolve any issues or complaints in a professional and efficient manner
- Process payments and maintain accurate records
- Collaborate with other departments to ensure smooth guest experiences
- Assist in maintaining the cleanliness and appearance of the lobby and public areas
- Ensure compliance with hotel policies and procedures
- Provide personalized recommendations to guests for dining, sightseeing, and entertainment options
إمتيازات الوظيفة
TBD
متطلبات الوظيفة
- Prior experience as a Guest Service Agent or in a similar customer service role is preferred
- Excellent communication and interpersonal skills
- Fluency in English is required, proficiency in Arabic or other languages like Russian or German is a plus
- Must be in UAE
- Ability to multi-task and work well under pressure
- Strong problem-solving skills
- Familiarity with hotel systems such as Opera is a plus
- Flexibility to work different shifts, including evenings, weekends, and holidays
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