Sales Account Manager - Africa Market

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

Responsible for executing the sales strategy and driving the increase sales of the international range of powder coatings in North Africa & Levant region through.

Key Accountabilities

• Rolls-out country sales programs (including, sales process-related knowledge / tools) related to the responsible Key Accounts.
• Assists in the implementation of the regional solutions within the area of services.
• Identifies and follows up on significant business opportunities, pinpoints the existing and/or potential problems and arranges for their resolution.
• Applies the agreed sales strategies / key account management process towards the selected key prospects; negotiates terms and conditions of contracts.
• Provides feedback to understand how customers are utilizing our products and how well those products align versus competitive products. Primarily focusing on key accounts.
• Inputs demand forecast for key account sales plans. Feeds demand forecast to operations for tactical use and marketing for strategic (product planning) use.
• Delivers periodical business reviews and actively participates in the development of business growth and sales support plans for the designated customers.
• Plans, monitors, participates in and reports on the execution of the sales activities conducted with regard to the designated customers.
• Regularly and pro-actively informs the back-office (including, marketing, operations and finance) about the necessary sales support level and coordinates their actions towards the assigned customers.
• Systematically up-dates the customers’ databases with valid, accurate and complete customer-related information.
• Cooperates with Technical Service to ensure educating customers on technical requirements of the available product lines.
• Collaborating with marketing teams to develop marketing campaigns for international markets.
• Participating in trade shows and industry events to promote products.
• Resolving customer complaints and issues.
• Continuously improving export sales processes and operations.
• Understanding the needs and requirements of clients and providing tailored solutions.
• Developing account strategies to achieve sales targets and objectives.
• Identifying upsell and cross-sell opportunities within existing accounts.
• Forecasting and tracking key account metrics and KPIs.
• Conducting regular account reviews and business planning sessions.
• Participating in trade shows and industry events to network and promote products.
• Providing timely and accurate reports on account status and sales activities.
• Ensuring compliance with company policies and procedures.
• Continuously seeking opportunities to improve customer satisfaction and drive revenue growth.
  
  

Experience

• Bachelor degree in relevant major. Engineering is a plus.
• Experience of 3-5 years in same / similar industry. Paints and coatings industry knowledge is preferred.
• Strong sales experience in export markets.
• English fluency. French Is a plus.
• Excellent negotiation skills and Strong customer focus.
• Strategic and creative thinking.
• Analytical approach to problem solving.
  
  

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 40528