Information Technology Support Internship Opportunity

وصف الوظيفة

Seeking a summer of growth and learning? The Money Fellows Internship Program is your ticket to success. Gain hands-on experience, collaborate with our dynamic team, and unlock doors to endless possibilities. Step into the spotlight and make your mark in the fintech industry with Money Fellows.

As a part of the program, you will:

·       Provide technical support to employees by troubleshooting hardware, software, and network-related issues.

·       Assist with the installation, configuration, and maintenance of computer systems, software, and peripheral devices.

·       Perform hardware and software upgrades and patches as directed by the IT team.

·       Assist in managing user accounts and access rights in various systems and applications.

إمتيازات الوظيفة

This is a paid internship program that is designed just for you to be ready for the market in one of the best FinTech startups in Egypt here are some of our perks:

  • You are expanding your professional network.
  • Mentorship from a great team.
  • Entrepreneurial working environment.
  • Real-world application through converting your academic knowledge into industry skills.
  • The program is 2 months and can be extended.

متطلبات الوظيفة

·        Strong problem-solving skills to diagnose and resolve hardware/software issues.

·       Proficiency in Windows, macOS, and Linux operating systems.

·       Familiarity with common office software and productivity tools (Microsoft Office, Google Workspace).

·        Experience with remote desktop tools (TeamViewer, AnyDesk).

·       Understanding of basic network concepts and troubleshooting.

·       Ability to document issues and solutions for future reference.

·       Basic understanding of ITIL processes and service management.

·        Excellent communication skills to assist users and resolve their issues effectively.