Senior Account Manager (Tech) - Alexandria

  • On-Hire
  • Alexandria, Alexandria Governorate, Egypt
  • Full-time

وصف الوظيفة

• Work collaboratively with a team to drive growth with existing accounts.

• Develop forward thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients.

• Expertise in managing digital advertising campaigns with all digital channels.

• Success in optimizing products and services based on client needs.

• Demonstrated success at working with cross-functional teams and building strong relationships internally and externally.

• Ability to multi-task across multiple projects.

• Act as the point of contact for clients for digital management matters, and build a strong, long-term client relationship.

• Set digital strategies for your assigned customers, considering their specific requirements.

• Suggest, design and implement digital projects to increase customer ROI.

• Address client queries effectively and in a timely manner.

• Manage web and mob app design & development projects.

• Report and analyze all social media channels, websites, and digital campaigns and communicate it with clients.

• Analyze digital campaigns success

• Stay up-to-date with digital technology trends

• Manage task assignment and management in the team’s Project Management system

متطلبات الوظيفة

• 3 to 5 years of work experience.

• Bachelor's degree.

Competencies Required:

• Technical Competencies:

- Knowledge: in social media management, digital strategies, digital advertising, web and mob app design & development projects, digital trends

• Core Competencies:

- Communication Skills: Ability to convey information clearly and effectively.

- Problem Solving: Analytical and critical thinking skills to solve problems.

- Adaptability: Flexibility and openness to change.

- Teamwork: Collaboration and cooperation with colleagues to achieve common goals.

• Organizational Competencies:

- Time Management: Efficiently managing time and priorities.

- Project Management: Planning, organizing, and overseeing projects.

- Goal Setting: Setting and achieving personal and organizational goals.

• Customer Focus:

- Client Service: Providing excellent service and addressing client needs.

- Client Relationship Management: Building and maintaining positive relationships with clients.

• Innovation and Creativity:

- Creativity: Thinking creatively and generating new ideas.

- Innovation: Implementing new and improved processes or solutions.

• Communication Competencies:

- Verbal Communication: Expressing ideas and information verbally.

- Written Communication: Communicating effectively in writing.

- Presentation Skills: Delivering information in a clear and engaging manner.

• Ethical and Professional Behavior:

- Integrity: Demonstrating honesty and ethical behavior.

- Professionalism: Behaving in a manner consistent with the values of the organization.

• Continuous Learning:

- Learning Agility: Quickly adapting to new information and learning from experiences.

- Self-Development: Actively seeking opportunities for personal and professional growth.